Cultural competence is about the ability of staff to identify, intervene and work with people in ways that recognise the central role that culture plays in what's being worked on .

To be culturally competent you need to understand:

• World views and culture
• What cultural competence is
• The process of becoming culturally competent
• Differences between cultures
• Differences between communications styles across cultures.

Cultural competence is not only relevant to working with Indigenous Australians, but with all Australians of any cultural background.